Kaizen raises $21 million to re-build government’s digital front door

Govtech startup Kaizen announced a $21 million Series A led by NEA with participation from 776, Accel, Andreessen Horowitz and Carpenter Capital, bringing total funding to $35 million. Kaizen provides a modern, AI‑native platform for resident services such as parks and recreation, transit, DMVs, licensing, payments and more, already used by over 50 agencies across 17 states. The company plans to expand into additional government segments and scale deployments that replace legacy, fragmented systems with configurable, people‑first software. Backers cited the opportunity to bring consumer‑grade digital experiences to essential public services at local, state and federal levels.